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No matter the market, learn how to define successful customer experiences using new technology and empowering employees.

Tech and people together, can elevate your CX strategies throughout the entire customer journey. Join us Wednesday, May 25 as we welcome industry expert Melanie Gowans, General Manager – Sales & Marketing at Shane Homes.

In this webinar Melanie will review…
1. What customers want most in 2022 from your brand.
2. How being vulnerable and building trust can allow customers to engage with your company faster.
3. Why people are the key to your CX strategy’s success and how tech supports.
4. Quick takeaways you can start using right away to make a difference in your organization.

About the Speaker

Melanie Gowans, General Manager – Sales & Marketing at Shane Homes

Melanie is passionate about leading teams and executing successful sales and marketing strategies with a commitment to innovative business development and growth. Driven, with a proven ability to consistently increase profits YOY while ensuring a positive customer experience.

She brings a wealth of knowledge with her and is responsible for leading the marketing, sales, and interior design teams. She has a strong passion for the homebuilding industry and especially enjoys guiding others to build the home of their dreams.

This event is for ANHWP Builder Members and their employees only.


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