Expert advice and personal, responsive service you can count on

We consider ourselves your partner in new homeownership, so we ensure a real person is available to assist you by phone or email to answer your questions. We expect the same quality of responsive customer service from ourselves as we do from our Builder Members, so you can feel comfortable reaching out.  

Diligent care in servicing warranty claims, should they ever arise

Our high standards for Builder and Renovator membership mean you can rest assured you’re working with a reputable company. However, if the unexpected happens and you should require warranty support, we’ll keep the lines of communication open between you and your builder. You can count on our assistance to get your home back on track – we’re here to assist with initiating a claim through assessment and resolution. 

Learn more about how to file warranty claims and resolution options. 

You have questions, we’ve got answers

Contact our friendly customer service team or read our Frequently Asked Questions. 

Contact us

Dealing with hail or water damage?

Alberta’s weather can be unpredictable and that means we need to prepare for the worst. Ensure you know what’s covered, or not covered, under your personal home insurance policy by contacting your insurance agent.

To learn what’s covered under your new home warranty policy, visit the Homeowners Portal.