When does warranty coverage start?
The day warranty insurance coverage begins is called the "commencement date". A common misconception is that this date is the day [...]
19
Feb, 2021
3
Dec, 2020
There is a premium listed on my Home Warranty Insurance Policy. Do I need to pay it?
The premium that appears on your Home Warranty Insurance Policy is the payment due for applicable insurance as mandated in the Insurance [...]
3
Dec, 2020
How do I transfer the Home Warranty Insurance Policy into my name?
If your replacement policy was addressed to the previous homeowners, please email our Contact Center team at contactcentre@anhwp.com with a copy of the Certificate of [...]
3
Dec, 2020
I am having difficulties resetting my Homeowner Portal password
To reset your password, go to the Homeowner Portal (or click the Homeowner Login button on the top of your screen) and [...]
2
Dec, 2020
I am having difficulties resetting my Homeowner Portal password
To reset your password, go to the Homeowner Portal (or click the Homeowner Login button on the top of your screen) [...]
21
Sep, 2020
How do I manage water on my property?
Managing surface water (rainfall, snowmelt) is an important part of home maintenance. Improper management can affect your foundation, and compromise your [...]
21
Sep, 2020
Where can I find my warranty expiration dates?
Your warranty expiration dates can be found on the last page of your Home Warranty Insurance Policy, or on the Homeowner [...]
21
Sep, 2020
A third-party approached me, offering to assist with my claim. What should I do?
Third-party new home warranty interference for both single-family and multi-family homebuilders and homeowners in Alberta is a growing – and concerning [...]
17
Sep, 2020
I’m interested in becoming a Builder Member. How do I apply?
Membership with ANHWP demonstrates that our Builder Members are committed to meeting performance obligations and demonstrating excellence in customer service, product [...]
17
Sep, 2020
What’s covered under 10-year structural warranty?
Coverage for the load-bearing parts of the home (frame, foundation) Learn more about 1-2-5-10 coverage
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