What’s covered under 5-year building envelope warranty?
Coverage for defects in the system of components that separate the conditioned space from unconditioned space (roof, exterior walls). Learn [...]
17
Sep, 2020
17
Sep, 2020
What’s covered under 2-year delivery and distribution systems warranty?
Coverage for defects in materials and labour related to delivery and distribution systems (heating, electrical, plumbing) Learn more about 1-2-5-10 [...]
17
Sep, 2020
What homebuilders are members of ANHWP?
We are proud to be partnered with over 400 of Alberta’s top homebuilders. View our Builder Directory to see the full [...]
16
Sep, 2020
What’s covered under 1-year materials and labour warranty?
Coverage for defects in materials and labour (such as baseboards, flooring, trim, driveway) Learn more above 1-2-5-10 coverage [...]
16
Jun, 2020
Are drywall cracks covered?
Normal cracks in drywall are not considered defects in materials, labour or design. Under the terms of the structural defect warranty, [...]
16
Jun, 2020
Are concrete cracks covered?
Cracks resulting from normal shrinkage and settlement processes are common in all concrete construction. Under the structural defect warranty, the Program [...]
1
Jun, 2020
I recently purchased a home that has an active policy. How do I transfer the policy into my name?
Please email our Contact Center team at [email protected] with a copy of the Certificate of Title or Statement of Adjustments in [...]
1
Jun, 2020
Do I need to pay the premium amount listed on my Home Warranty Insurance Policy?
The premium that appears on your Home Warranty Insurance Policy is the payment due for applicable insurance as mandated in the [...]
1
Jun, 2020
Why was my mediation request denied?
Mediation requires both the homeowner and homebuilder to agree to participate. If one of these parties does not accept the mediation [...]
1
Jun, 2020
I disagree with the results of my Claims Assessment Report. What can I do?
If you disagree with the Claims Assessment Report, please visit our Resolution Options page, where we outline all available options. [...]
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