How to winterize your furnace and hot water tank

Over the winter months, it's important to ensure that your gas furnace and hot water tanks are not suffering from a blocked intake or exhaust pipe due to a build-up of frost or ice resulting in an unexpected shutdown. 

During normal operation, high-efficiency (or “condensing”) furnaces and hot water tanks exhaust the combustion gases and bring in fresh air through PVC pipes to the outside, usually routed through the sidewall of the house. If not checked regularly, problems in these pipes due to frost build-up can affect the operation of the furnace or hot water tank.

Winterize your furnace and hot water tank to withstand the deep freeze with our top tips:

 

1. Check your pipes

During the winter season, check regularly the exits for the exhaust and intake pipes on the outer wall of the house, to make sure they are not covered by snow or ice. Do not shovel or direct snow near these pipes.

 

2. No hammer time

Do not use a hammer or similar implement to hit the frozen PVC pipe as it may cause damage to the pipe.

 

3. Clear your air intake

Some intakes have metal screens that can have a build-up of ice due to condensation. Remove the screen, clear the ice and replace it back in the opening.

 

4. Be careful with heat

Heating the pipe with hot water, heating tape or portable heaters is also not recommended as rapid changes in temperature can damage the pipe. A PVC pipe is not heat rated to withstand temperatures of heat tape or portable heaters, however, you could try using a handheld hair dryer.

 

5. Brush away the frost

If you have frost build up inside the pipe, clear it with a soft brush like those to clean dryer vents.

 

6. Restart your furnace

If your furnace or hot water tank shuts down, a code will be displayed on the control panel. Review your maintenance guide for an explanation of the code and follow the instructions to restart your furnace or hot water tank after the frost or ice build-up has been removed.


Contact us

For questions on our home warranty products, to notify us of a defect or to file a claim, please contact us at 1 800 352 8240 (toll-free), Monday through Friday from 8 am - 5 pm.

Note: The Program is a warranty provider and not an emergency service company. Claims are prioritized in the order received and will contact the homebuilder immediately. As claim volumes rise, assessment of your home may take up to 60 days.

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